Privacy Policy

AnaMade Privacy Policy

Last updated: February 2, 2025

In this privacy policy, I describe how AnaMade (the “site,” “we,” “our,” or “us”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase on the “site,” or otherwise interact with us (collectively, the “Services”). When I say “you” and “your,” I mean the user of the Services, whether a customer, site visitor, or any other person from whom we have collected information in accordance with this privacy policy.

Please read this privacy policy carefully. By using and accessing the Services, you agree to the collection, use, and disclosure of your information as described in this policy. If you do not agree with this policy, please do not use or access the Services.

Changes to this privacy policy

I may update this privacy policy from time to time to reflect changes in my practices or for other operational, legal, or regulatory reasons. I will post the revised privacy policy on the site and update the date of the last update.

How I collect and use your personal information

To provide the Services, I collect personal information about you from various sources, as detailed below. The information I collect and use varies depending on how you interact with us.

In addition to the specific uses described below, I may use the information collected to communicate with you, provide the Services, comply with legal obligations, and protect or defend the Services and the rights of my users or others.

What personal information I collect

The types of personal information I collect depend on how you interact with my site and use my services. When I refer to “personal data,” I mean information that identifies you or can be associated with you.

Information I collect directly from you:

  • Contact information: name, address, phone number, email address
  • Order details: name, billing address, shipping address, payment confirmation, email, phone number
  • Account information: username, password, security questions
  • Browsing data: products you view, add to your cart or wish list
  • Customer support: information provided through communication with us

Information collected through cookies:

I automatically collect certain information about your interactions with the Services, such as device information, browser data, connection network, IP address, and other interaction data. This is done through cookies and other technologies.

Third-party information:

I may also obtain information from third parties, such as payment processors and external service providers (e.g., Shopify).

How I use your personal information

I use your personal information for the following purposes:

  • To provide the services: process payments, fulfill orders, provide customer support
  • Marketing and advertising: send promotions, offers, and advertising
  • Security and fraud prevention: detect fraudulent or illegal activity
  • Communication: improve customer service and communicate about your account and purchases

How I share personal data

In some cases, I may share your personal information with third parties, such as:

  • Vendors and third parties who provide services to us: payment processing, IT management, customer support
  • Business and marketing partners: to provide joint services and advertising
  • Business transfer: in the event of a merger or bankruptcy

Your rights and choices

Depending on your location, you may have the following rights regarding your personal information:

  • Right of access: you can request access to the data I hold about you
  • Right to erasure: you may request that your personal data be deleted
  • Right to rectification: you may request that incorrect information be corrected
  • Right to data portability: you may receive a copy of your data

Complaints

If you have complaints about how I handle your data, you can contact me. If you are not satisfied with my response, you can file your complaint with the competent data protection authority.

Contact

For any questions regarding this privacy policy or to exercise your rights, you can contact me by email at: info@ana-made.com